What Are We Doing To Meet Challenges Posed by COVID?

We are open!

We have reworked virtually every aspect of our procedures to ensure that they are the best we could implement. We are combining the most stringent elements of the guidelines from the CDC, Federated State Massage Therapy Boards (FSMTB), and leading practitioners in states that have already re-opened.

However, the situation is dynamic. Guidelines are subject to change. We may also have to close temporarily again. The Illinois DCEO has removed the prior 30 minute session limit. Current re-opening guidance for our profession can be found here

Please note that people are MOST contagious during the 1-3 days BEFORE symptoms start. So although you may be without symptoms at this moment, you could be highly contagious and about to develop symptoms in the next day or two. This is one of the reasons we continue to exercise significant precautions.

In many ways, things haven’t changed that much. Compared to some of our colleagues, ranging from independent practitioners to chiropractors and “chain” locations, we have always had a higher bar. Cleanliness and sanitation have always been important in hands-on therapy. COVID just underscores the point.

We’ve always had a higher standard than most for everything from medical history and quality of treatment to the followup that goes along with it. Some offices and some practitioners may be less careful with their own health and yours. We take your health more seriously than that.

These are some of the things we are doing differently:

  • Additional pre-screening questions
  • Use of necessary PPE for everyone
  • Open windows and fresh air whenever possible
  • Installation of HEPA air cleaner/purifiers
  • Online versions of paper forms and followup material
  • Greater spacing between sessions
  • Removal of fabric covered and textured items that can’t be easily cleaned
  • Thorough cleaning of all surfaces in the treatment room, restroom, and hallway area between each session
  • Immediate removal from the treatment room and laundry of linens
  • Complete uniform change between sessions

To put it in a nutshell, we are engaging together in over an hour of close physical contact, breathing the same air with people who may be highly contagious and not know it.

You have never had an appointment with any doctor or ever had another medical procedure that creates similar exposure for either you or the practitioner.

This has always been true of manual therapy.

What is different now is that we know the factors that increase spread of COVID are extended close contact, enclosed space, sharing the air in that space and extended conversation or other forceful exhalations like coughing. These aerosol viral particles can hang in the air for hours without adequate filtration.

Although sanitation has always been very important in hands-on therapy, we have not confronted an airborne contagion quite like this. We are also mindful that fatality rates are still much higher than the flu and common illnesses and that recovery can be long and incomplete.

This is why we are working so hard to protect the health of everyone we treat.

What Can You Do?