I Have a Groupon – What Should I Know?
We LOVE Groupon! We have sold about a thousand Groupons across several different promotions. Some of our best and longest lasting patient relationships have come from Groupon. However, we have found it necessary to clarify some of our policies for holders of Groupon vouchers:
- You MUST confirm your initial appointment – A surprising number of people do not show for their first appointment. Therefore, we require positive confirmation for each initial appointment. We will send you an “Appointment Confirmation and Pre-appointment History” email that requests you reply to confirm. If we do not receive a reply we will call to confirm. If we are unable to reach you we will cancel your appointment.
- We have a 24 hour cancellation policy. If you do not cancel your appointment within 24 hours we will charge you for that appointment anyway. Please allow us to offer your appointment time to someone else if you are unable to